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Players have been reporting issues with the free 10-hour trial of Madden NFL 22 for EA Access and Game Pass Ultimate subscribers.
According to reports, the 10-hour timer was continuing to count down for some players even after they’d quit out of the game, meaning they weren’t getting to play for the full 10 hours.
Xbox’s official support Twitter account explained that the new system update should fix this bug.
“A new console update has been released which will stop game trial timers from counting down once a title is fully quit,” the tweet reads.
The Xbox Support website doesn’t yet provide any further information on the update, simply saying it offers “general stability and performance improvements”.
Earlier this week members of the Xbox Insider programme who are part of the Alpha ring received a new update to test “an increased resolution UI” ahead of its wider rollout.
Prior to this update, Xbox Series X consoles had been rendering the dashboard and other UI elements at 1080p.
Xbox OS version 10.0.2200000.1759 (August 19) patch notes
General stability and performance improvements.
Some people are reporting that they aren’t hearing audio with Dolby Atmos enabled.
Some players have reported that when returning to a Quick Resume title, their controller isn’t responding in the game. Quitting and relaunching the game will resolve this.
There’s an issue in which the audio mixer may not be adjustable.
Some people have reported that trying to launch the guide via controller brings up the power menu instead.
The icon for disc-based titles isn’t appearing on the dashboard for some players.
Some people have reported seeing a black/blank screen after installing an update. A simple reboot can often resolve the issue. If that doesn’t work, a factory reset is recommended. For instructions, see: How to reset your Xbox console to factory defaults
Some players have reported that HDMI-CEC isn’t working correctly. Ensure that your TV supports HDMI-CEC and is also enabled. If the issue persists, please report the problem.
My Games & Apps
Some games might appear with an incorrect “Trial” tag in My games & apps.
There are several sections of the dashboard that Narrator doesn’t currently read. We’re aware of the issue and investigating.