“The disconnect rate may be higher when using these controllers on an original Xbox One console,” according to Microsoft.
On Wednesday the platform holder detailed Xbox’s March 2021 system update, which is available now, in a blog post.
The update includes new toggles for FPS Boost and Auto HDR for backward compatible games, updates to the Xbox Accessories app ahead of the launch of the Xbox wireless headset, and the return of Achievements to the Xbox app, among other features.
“In addition to the new features, this release also fixes many of the controller disconnects players have reported,” he wrote.
The new Xbox controller, which is compatible with consoles, PC, mobiles and tablets, loses connection in various circumstances, and for some people only when playing certain games, according to almost 3,200 users on an 89-page thread in Microsoft’s help forum.
Microsoft has also said it’s working on a fix for unresponsiveness some players are experiencing with the new Xbox controller.