Ubisoft has quietly delisted The Crew from digital storefronts, and confirmed that the online-only game will no longer be playable from April 2024.
“All editions and additional content for The Crew are no longer available for purchase,” reads a message on Steam.
In a statement issued to VGC, Ubisoft said it was necessary to take The Crew offline “due to upcoming server infrastructure and licensing constraints”.
“After almost a decade of support, we will be decommissioning The Crew 1 on March 31, 2024,” it said. “We understand this may be disappointing for players still enjoying the game, but it is necessary due to upcoming server infrastructure and licensing constraints.
“Our goal remains to provide the best action driving gameplay experience for players and to deliver on it, we are continuing to provide new content and support for The Crew 2 and the recently launched The Crew Motorfest. We thank everyone who played The Crew 1 and contributed to building this great community that lives on with The Crew 2 and The Crew Motorfest.”
Ubisoft elaborated on the situation in an update on its website, which also includes a message from developer Ivory Tower discussing the creation of the game and its legacy.
“Players who ordered The Crew recently can check the refund policy of the store of their purchase if they wish to receive a refund,” the publisher said. “The Ubisoft Store refund policy can be found here.”
“The game will remain playable until March 31st, 2024, for all The Crew owners. After this date, the game servers will shut down, which means the game will not be accessible anymore.”
The publisher also recently confirmed plans to close the online services for 10 more of its “older games”, including four Assassin’s Creed titles, in January 2024.
The Crew is an open-world racing series developed by Ubisoft Ivory Tower, which has attracted over 40 million players since the original game was released in 2014, according to its publisher.
The Crew 2 followed in 2018, while The Crew Motorfest was released this September for PC and consoles.
Ubisoft has claimed that the new game enjoyed “the best first week for the franchise in terms of total unit sell through, overall consumer spend, and season pass adoption rate”.
Nevertheless, it discounted the game significantly just a month after its release, and following two time-limited trials, is now offering a permanent five-hour trial of the game.