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Ahead of the Switch OLED launch on October 8, many pre-order customers are being informed of last-minute delays or worse still, being left in the dark about when they’ll receive the new console.
Reports of shipping problems appear to be widespread, with customers who have ordered Switch OLED from different retailers in countries including the UK, the US and Australia expressing concern about being left in the dark over the status of their purchase.
While some users have been left frustrated by delay confirmations, others who have already been charged for the console and were expecting to receive it in time for this Friday’s launch (some even booked the day off work for it) are now facing an anxious wait to see when it turns up.
Metroid Dread & Switch OLED hands-on video
A number of affected customers ordered the console directly from Nintendo.
VGC has contacted the platform for comment on the reports and to get more information on the general Switch OLED supply and shipping situation.
While Switch OLED features “no major internal changes” compared to previous models, it offers a larger 7-inch screen and other smaller additions such as a wide adjustable stand, a new dock and enhanced audio.
VGC’s Nintendo Switch OLED review calls the system’s new display “a huge upgrade” on the existing one.
Nintendo Switch OLED
“Overall, Switch OLED model feels about as compelling as a Switch revision could be without actually improving the internal specs of the system,” it reads. “The screen is a striking improvement over the original Switch, while its overall aesthetic feels and looks more premium.
“The crux, of course, is that these improvements are all focused on portable play, so it’s not really worth it at all for those who mainly play their games on a television. For everyone else, this is undoubtedly the best Switch model yet.”
Switch OLED is available to pre-order in two colour sets (white and red/blue) for $349.99 / £309.99.
Nintendo recently released an official Switch OLED unboxing video showing what consumers can expect to get when the product launches alongside Metroid Dread on Friday.
Last week, VGC published a Metroid Dread hands-on featuring footage and impressions from the first two hours of the game, played on the upgraded Switch hardware.