Sony blames ‘tech error’ for obtrusive PS5 dashboard ads

The company says the news feed bug has now been resolved

Sony blames ‘tech error’ for obtrusive PS5 dashboard ads

Main image credit: Earl Turlet @alfredobofa on X.

Sony Interactive Entertainment has said that a “tech error” was responsible for the appearance of obtrusive adverts on the PS5 dashboard.

The full-screen ads took the form of promotional news posts about games when players browsed their software library.

Users quickly pointed out that if intended, the new feature was seemingly working incorrectly, with outdated and sometimes irrelevant ads being emblazoned across their console’s home screen.

“A tech error with the Official News feature on the PS5 console has since been resolved,” reads a message posted on Ask PlayStation, the company’s official North American X support account. “There have been no changes to the way game news is displayed on PS5.”

The latest PS5 system software update launched this month, adding the new Welcome Hub, Party Share, and more.

Welcome Hub is a new personalised space with customisable widgets and backgrounds on the PS5 home screen.

It’s a reimagined version of the Explore tab, which was previously only available in the US.

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