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PS5 online is reportedly down following today’s system update
Users report not being able to play online games since downloading Wednesday’s firmware update
There have been widespread reports that PlayStation users are currently unable to play games online, following Wednesday’s firmware updates.
Since the console patches went live, hundreds of social media users have reported being unable to play PS4 and PS5 games such as Destiny, FIFA and The Elder Scrolls Online.
VGC’s testing has so far suggested that Gran Turismo 7, Wreckfest, Street Fighter V and Grand Theft Auto Online are also currently experiencing issues.
The website Down Detector, which uses user reporting to track the online status of major networks, is also showing hundreds of reports that PlayStation, FIFA, Grand Theft Auto Online, Call of Duty and Battlefield are experiencing issues.
Gran Turismo 7 - the VGC review
Many users have reported their console not acknowledging an active PlayStation Plus subscription. Sony has yet to comment on the issue.
While some users have reported that restarting the PS5 fixes the issues, others have claimed this did not work. VGC’s testing also showed that restarting the PS5 did not fix the issue.
At the time of writing, PlayStation’s support Twitter account, @AskPlayStation has yet to respond to the issue, despite plenty of messages from users.
Players are still reportedly able to access the online menus of some games, such as FIFA 22, which implies that the service is still working, however, when they attempt to play an online match, something that requires PlayStation Plus, the error occurs.
The new PS5 and PS4 updates, which launched today, introduce new voice command features for UK as US players as well as UI improvements.
While not part of the new update, PlayStation also revealed that variable refresh rate (VRR) support will be coming to PS5 “in the months ahead”.
VRR syncs the framerate of the game you are playing to your monitor, which, in theory, reduces noticeable frame-rate drops and other graphical issues. Only HDMI 2.1 compatible TVs currently support the feature.
It’s currently unclear when the feature will launch.