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GI.biz reports that since Tuesday, fans have taken to Twitter using #FixWWE2K20 to call attention to the high level of graphical bugs, broken in-game features and items missing from the game’s collector’s edition.
WWE 2K20’s Steam page has also seen an influx of negative reviews, with the game’s rating now displaying as mostly negative.
One tweet from 2K Support said: “We’re receiving more tickets than normal. Rest assured: We’re doing everything we can to get to your case. Thanks for your patience!”
WWE 2K20 is the first series entry to be developed entirely by Visual Concepts. The former co-developer took charge following publisher 2K’s split from veteran WWE studio Yuke’s, as revealed by VGC.
Japanese studio Yuke’s had been developer of mainline WWE titles for almost 20 years, having worked on the series since 1999’s Smackdown for PSOne.
Following the news, Visual Concepts creative director Lynell Jinks posted an energetic video on his YouTube and Instagram accounts in August, telling fans “it’s our time to take our shot” as sole developer on WWE 2K20.
Lynell said: “I know it’s been a long time since we talked to you guys, but we’ve been extremely hard at work this year… harder than ever! Because as some of you might have guessed, we’re doing it without Yuke’s.
“We want to thank Yuke’s for all of their hard work. They put 20 years into this franchise and we just want to thank them for all their hard work, but it’s our time to take our shot as Visual Concepts to develop this game.”