Update, October 2: Nintendo has said it will make “a small amount” of additional Switch SNES controllers available to buy in Europe soon.
Original story continues: Nintendo of Europe opened online orders for SNES controllers on Monday September 30, two weeks after the product went on sale in the US.
But shortly after online orders launched in Europe, some users reported the product being unavailable.
Nintendo tweeted on Monday: “We’re aware that some users are having difficulty ordering the Super Nintendo Entertainment System Controllers for #SuperNES – #NintendoSwitchOnline, even though they qualify for purchase. We’re looking into it and apologise for any inconvenience.”
The item is still unavailable to purchase almost 24 hours after Nintendo acknowledged the issue.
It’s quite possible the initial allocation of wireless SNES controllers has simply sold out – the product sold out overnight following its US launch on September 16 and is currently unavailable too. VGC has contacted Nintendo for an update on the situation.
A library of 20 SNES games for Nintendo Switch Online launched in early September.
Nintendo subsequently released Switch system update version 9.0.0, making the console compatible with SNES controllers.