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The server problems, which were first acknowledged by Xbox’s support team on Friday, have resulted in some console owners being unable to launch games that they own for four days.
In an update on Monday, the platform holder claimed there has been a major improvement in the situation, but said it didn’t expect to fully fix the issue for a few days yet.
“We’ve seen significant improvement to the issue that has prevented some users from purchasing and launching games,” it claimed. “We expect full mitigation in the coming days with the roll out of a new update.
The replies to Xbox’s latest update include many messages from users claiming they still can’t boot their purchased games.
According to Does It Play?, a Twitter account dedicated to testing commercial releases to ensure they work entirely internet free, the majority of Xbox games require an online check before they’ll boot.
It added: “If the PlayStation servers go down tomorrow permanently, every single player game you own will work offline almost permanently (provided console is working and account was linked). There are a tiny subset of titles that will not.
“Xbox NEEDS to fix their DRM problems. Hand waving won’t help… Nobody wins, especially Xbox fans when ALL the catalog eventually becomes inaccessible”.