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2K has confirmed that its customer support services were compromised this week and has warned players to change their passwords.
In a post on Twitter the company said that it had “become aware that an unauthorized third party illegally accessed the credentials of one of our vendors to the help desk platform that 2K uses to provide support to our customers.”
It then confirmed that the third party had sent malicious links to some players. 2K support recommends that any players who may have clicked on the link reset any passwords they have stored in a web browser.
“Please note that 2K personnel will never ask you for your password or other personal information,” it said. “Our support portal will remain offline while we continue to address this matter.
“We will issue a notice when you can resume interacting with the official 2K help desk emails, and we will also follow up with additional information as to how you can best protect yourself against any malicious activity.”
The 2K support system covered games like 2K’s NBA and WWE titles, as well as the Borderlands series.
This is the latest in what has been a bad week for 2K’s parent company Take Two, following a huge leak of Rockstar’s GTA 6 footage appeared online.
Multiple videos have been removed from YouTube at the request of Take-Two, confirming the legitimacy of the substantial leak. Take-Two has also reportedly ordered two of the largest online Grand Theft Auto communities to take down any links to the GTA 6 footage.